Terms and Conditions
Our General Terms and Conditions (GTC) govern the contractual relationship between us and our customers. They serve to protect both parties and contain important information regarding services, prices, payment terms, delivery conditions, and limitations of liability. These GTC must be carefully reviewed and accepted before using our services. Please note that our GTC are legally binding and, in the event of any discrepancies, serve as the basis for all agreements.
§ 1 Scope of application and provider
(1) The General Terms and Conditions (hereinafter referred to as “GTC”) govern the contractual relationship between
Rebecca Shein
MirrorMovies
Warschauer Str. 59A
10243 Berlin
Phone: +49 176 569 55 980
Mailto: mirrormoviesberlin@gmail.com
Internet: www.mirrormovies.com
Tax number: 16 / 532 / 65148
VAT ID No.: DE352969154
(hereinafter referred to as Videographer) and you (hereinafter referred to as Client), in the version valid at the time of the conclusion of the contract.
(2) Any deviating terms and conditions of the Client will be rejected.
Please read these terms and conditions carefully before using a service from MirrorMovies.
(3) We offer the following services on MirrorMovies:
The filming, editing and sound recording of weddings, corporate (image film), documentaries, music videos and other special video projects.
§ 2 Formation of the contract
(1) Contracts on this portal can be concluded in German and English.
(2) The client must have reached the age of 18.
(3) The use of the MirrorMovies service is subject to successful booking and payment by the Client and confirmation of the order by the Videographer.
(4) By making a booking, the client accepts these General Terms and Conditions. The booking creates a contractual relationship between the Videographer and the Client, which is governed by the provisions of these GTC.
(5) By ordering a chargeable service, the client enters into a further contractual relationship with MirrorMovies that is separate from the booking. Before concluding this contractual relationship, the customer will be informed about the respective chargeable service and the terms of payment. The contractual relationship is established when the written contract is signed.
(6) You agree to receive invoices electronically. Electronic invoices will be made available to you by e-mail or, if available, in the customer account on the website. We will inform you for each service whether an electronic invoice is available.
§ 3 Description of the scope of services
(1) In consultation with the Videographer, the Client shall acquire the services and scope of services agreed in an order. In general, however, the following shall apply unless otherwise agreed:
Videographic accompaniment of the client
Preparation of the video material
Editing and cutting the video material into a film
Dubbing of the video material according to the order
(2) The videographic work is carried out
in digital form
in color or black and white
(3) The technical and artistic design of the videographic work shall be at the videographer's discretion, taking into account the client's feasible wishes.
(4) The videographer shall carry out the videographic work personally. However, he shall be entitled to use assistants of his choice. If the videographer is unable to carry out the videographic work due to circumstances beyond his control (e.g. force majeure, sudden illness, accident, etc.), he shall inform the client immediately, organize a replacement videographer if possible or refund the full amount already paid by the client.
(5) The filmed raw material shall not be handed over.
§ 4 Prices
(1) If the user wishes to make use of a chargeable service, he will be informed in advance of the chargeable nature of the service. In particular, the respective additional scope of services, the costs incurred and the method of payment shall be listed.
(2) Videograf reserves the right to charge different fee models for different booking times and user groups and in particular for different usage periods, as well as to offer different scopes of services.
§ 5 Rights and obligations
(1) The client shall guarantee the videographer appropriate access to the premises and locations where the order is to take place.
(2) The Videographer shall be informed of any changes at short notice which substantially affect the videographic work.
(3) The postponement of the appointment is equivalent to a cancellation by the client. In this case, point 7.5 of this contract shall come into force. In individual cases and if the videographer is available, the appointment may be rescheduled free of charge.
(4) The client undertakes to inform all guests/persons present about the recordings/video shoot and to obtain their consent for this - also in the event of subsequent publication of the film material by the client. Claims for compensation by third parties based on a breach of this obligation shall be borne by the client.
(5) Neither party shall be responsible for failure to comply with its obligations under this contract in the event of force majeure, in particular in the event of serious illness, death, natural disasters, war and military action of any kind, decisions by state authorities and administrative bodies, if these have a direct impact on the performance of the obligation under this contract.
§ 6 Handover and safekeeping of the finished film
(1) The waiting period is generally 1 month from the day on which the recording takes place. This is stated in the order or invoice as the performance period.
(2) The client shall be informed of any delays or non-compliance with the processing time in good time, but no later than three days before the notified completion date.
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(3) The film completed by the videographer will be handed over to the client for 14 days in digital form on a USB stick or sent by TransferNow.
(4) The client will receive a notification including a link after completion of the upload.
(5) Should the client notice any errors or problems during the download or with the film itself, the videographer must be informed of this no later than 14 days after the upload. The nature and extent of the defects must be described precisely.
(6) The film shall be kept offline by the Videographer for one year in the event of loss or accidental deletion of the film by the Client.
§ 7 Terms of payment
(1) Any payment due is to be paid in advance to Rebecca Shein (MirrorMovies) at the due date without deduction.
(2) The client is not permitted to pay for the service by sending cash or checks.
(3) In the case of partial payment, 50% of the total amount is due within 14 days from the date of order confirmation. The remaining amount must be paid no later than 14 days before the start of the service. The client shall receive the second invoice one month before the agreed start date.
(4) In the case of full payment, the entire amount is due within 14 days from the date of the order confirmation.
(5) In the event of cancellation after the 14-day right of withdrawal, the client shall receive the following in the case of
Full payment: 100% of the total amount refunded
Partial payment: The amount already paid
(6) Should the Client fail to pay outstanding amounts or the second half of the amount due for a partial payment, the Videographer reserves the right to cancel the appointment. A refund of the first payment is not excluded, but the repayment is at the discretion of the Videographer.
(7) Certain payment methods may be excluded by the provider in individual cases.
(8) Payment can currently be made using the following payment methods:
Bank transfer
§ 8 Rights to the finished film
(1) The Videographer shall transfer to the Client all rights, in particular property rights and copyrights, to the videographic work and parts thereof. Any existing license numbers or license/copyright documents shall be transferred to the Client.
(2) The Videographer shall transfer publication rights for all current social media platforms and video platforms to the Client.
(3) Neither the film nor parts of the videographic work shall be used by the Videographer for information or advertising purposes without the written consent of the Client.
§ 9 Cancellation policy
(1) The client has the right to cancel this contract within 14 days without giving reasons.
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(2) The withdrawal period for services shall be 14 days from the date of conclusion of the contract. The date of conclusion of the contract shall correspond to the date on which the Client initiates payment of the first invoice issued by the Videographer.
(3) In order to exercise the right of withdrawal, the client must inform the videographer of their decision to withdraw from the contract by means of a clear declaration (e.g. a letter sent by post or e-mail). If the client makes use of this option, he shall receive confirmation of receipt of the revocation in a timely manner.
(4) In order to comply with the revocation period, it is sufficient that the notification of the exercise of the right of revocation is sent before the expiry of the revocation period.
(5) If this contract is revoked by the Client, the Videographer undertakes to repay to the Client all payments received to date without delay and at the latest within 14 days of the day on which notification of revocation of this contract is received. If possible, the same means of payment used by the Client for the original transaction shall be used for the repayment, unless expressly agreed otherwise with the Client. Under no circumstances will fees be charged for this repayment.
(6) The right of withdrawal does not exist or expires for the following contracts:
for services that were scheduled by the client before the end of the withdrawal period. In such cases, the client expressly agrees that the videographer shall begin providing the service before the end of the statutory withdrawal period and that the client shall lose his right of withdrawal upon booking the service.
§ 10 Data protection
(1) Should personal data (e.g. name, address, e-mail address) be collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have given your prior consent.
(2) We would like to point out that the transmission of data on the Internet (e.g. by e-mail) may be subject to security vulnerabilities. Accordingly, error-free and trouble-free protection of third-party data cannot be fully guaranteed. Our liability in this respect is excluded.
(3) Third parties are not authorized to use contact data for commercial activities unless the provider has given prior written consent to the persons concerned.
(4) You have the right to receive information from MirrorMovies at any time about the data concerning you in full and free of charge.
(5) Furthermore, the user has the right to rectification / erasure of data / restriction of processing.
(6) Further information on data protection can be found in the separate privacy policy.
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​§ 11 Cookies
(1) We may use cookies to display the product range. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser.
(2) Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign websites and servers to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.
(3) Through the use of cookies, users of this website can be provided with more user-friendly services that would not be possible without the setting of cookies.
(4) We would like to point out that some of these cookies are transferred from our server to your computer system, whereby these are mostly so-called session-related cookies. Session-related cookies are characterized by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called persistent cookies).
(5) You can object to the storage of cookies; a banner is available for you to object/accept.
(6) Of course, you can set your browser so that no cookies are stored on your hard disk or cookies that have already been stored are deleted. The instructions regarding the prevention and deletion of cookies can be found in the help function of your browser or software manufacturer.
§ 12 Final provisions
(1) The contract language is German or English.
(2) We do not offer services for purchase by minors.
(3) Amendments to this contract must be made in writing to be binding.
(4) If you breach these Terms and Conditions and we do nothing about it, we will still be entitled to exercise our rights on any other occasion on which you breach these Terms and Conditions of Sale.
(5) We reserve the right to make changes to our website, rules, terms and conditions including these GTC at any time. Your order will be subject to the booking conditions, terms and conditions in force at the time of your booking, unless a change to these conditions is required by law or governmental order (in which case they will also apply to bookings you have previously made). If any provision of these Booking Conditions is invalid, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
(6) The invalidity of one provision shall not affect the validity of the other provisions of the contract. Should this occur, the provision shall be replaced by other legally permissible provisions that correspond to the meaning and purpose of the invalid provisions.
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